Home  |  Spotlight  |  Resource Center 
About IDEAlab >>Quality

IDEA Lab is constantly looking to meet and exceed its customers' expectations, and has very stringent standards of process and quality.

We pay special attention to the quality of the products and services we deliver by implementing a robust quality monitoring process flow. We believe that this process flow is the best way to ensure success and longevity of the products/services we develop.

We take pride in our capability to deliver high standard solutions to our customers with virtually perfect quality. Our strict adherence to internal processes and guidelines and the use of a world-class quality assurance procedures ensures that commitment to quality is not just another core value at ZSL, it is paramount. A stance on which there can be no compromise while transforming innovative ideas into final results.

Quality and best practices define the foundation of our process driven approach through consistently providing service excellence through our Global Delivery Model (GDM).

As a certified ISO 9001:2000 company and being assessed for CMMI Level IV/V, We are continuously leverages cutting edge tools methodologies and benchmark standards to exceed the expectations of our customers.
Our Quality Policy

We shall strive towards achieving total customer satisfaction by rendering reliable defect free IT solutions and IT enabled services on time and within the budgeted cost.

We shall accomplish this by continually improving our best practices in Software Development Life Cycle (SDLC) methodology and Business Process Management procedures through periodic review of our defined objectives.