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About IDEA Lab >>Mission & Values
 
Our Mission
 
With expertise in offering innovative solutions, our mission is to provide organizations a platform far beyond just meeting their end application needs. We delight in making a positive impact on the people and the environment we touch. We aim at delivering services helping businesses to achieve new levels of competitiveness and success.
 
Core Values at IDEA Lab
Customer Focus
  We continually strive for customer satisfaction in the products we deliver and the services we provide. We believe that our success is directly linked to the success of our clients. This commitment is realized by employing a superior workforce with exceptional expertise in the specific markets we serve and by carefully listening to our customers as they articulate their mission and the challenges they face.

We believe that a significant component of customer satisfaction lies in our ability to rapidly respond to requests and needs. Therefore, we are committed to anticipating customer requirements and positioning resources to meet those needs. We also believe that our success is firmly tied to the success of our customers. As such, we strive to provide the services and products that help our customers excel in their own organizations.
 
Quality
  We are committed to providing products and services that demonstrate superior workmanship and a dedication to technical excellence. We believe that instituting processes and procedures which enable continuous improvement to the products and services we supply is crucial to sustaining a reputation for delivering exceptional quality.
   
Innovation
We are committed to utilizing innovative products, systems, and ideas to satisfy customer requirements. We continually strive to identify and assess new technologies and their possible application to the markets we serve. We believe that the selective application of these technologies and ideas enables our customers to achieve a decisive advantage as they execute their mission. To foster innovation, we have committed ourselves to being life-long learners.
   
Growth & Diversity
We are committed to growing our business with a belief that these efforts will produce significant career opportunities for our employees as well as providing the investment capital needed to maintain market competitiveness. We believe that a diverse customer base increases opportunities for innovation, value, and growth. We believe that a diverse workforce expands our knowledge base, skills, and understanding and allows us to be more responsive to the needs of our customers.
   
Agility
Responses which are timely and precise form an important element of our working style. We are agile enough to meet client deadlines and deliver quality solutions keeping the Best work standards intact.
   
Integrity
As a corporation and as individuals, we are committed to maintaining high ethical standards in every aspect of our work. We are dedicated to treating our customers, shareholders, vendors, financial partners, and fellow employees in a manner that reflects both honesty and fairness. We are dedicated to honoring the commitments we make to others and to employing ethics in our daily operations.

IDEA Lab is extremely truthful in all its interactions with both internal and external customers. We value integrity and have Zero Tolerance for any compromises on this important value aspect.
 
Excellence & Teamwork
We strive to maintain a work environment that encourages excellence, rewards outstanding performance, and fosters teamwork. The core of our business is the talented and capable people who choose to work at ZSL's IDEA Lab. We seek to support these individuals by pursuing challenging assignments and maintaining a culture that enables the exchange of ideas and information in a cooperative environment.

There are several checks primed to ensure that we excel in what we do. Our goal is not just to meet deadlines and finish projects but to wow our customers by going that extra mile forward. Excellence is a virtue that is embedded in every IDEA Lab employee and it clearly shown up on the resultant high-value services.

In a market that demands integrated and complex solutions, best value is often achieved by constructing a diverse team from multiple firms. To that end, we are committed to being good teaming partners who are driven to deliver the best value to our customers.